Basic User’s Guide
DCP-J140W
Version 0
UK/IRE/GEN
User’s Guides and where do I find them?
Which Guide?
What's in it?
Where is it?
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Product Safety Guide
Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Printed / In the box
Quick Setup Guide
Printed / In the box 1
PDF file / CD-ROM
Learn the basic Copy and Scan operations and
how to replace consumables. See
troubleshooting tips.
Basic User’s Guide
Advanced User’s Guide
Software User’s Guide
Network Glossary
Learn more advanced operations: Copy,
printing reports and performing routine
maintenance.
Follow these instructions for Printing, Scanning, PDF file / CD-ROM
Network Scanning, Web Services (Scan), and
using the Brother ControlCenter utility.
This Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and common terms.
PDF file / CD-ROM
This Guide provides useful information about
wireless network settings and security settings
using the Brother machine. You can also find
supported protocol information for your
PDF file / CD-ROM
Network User’s Guide
machine and detailed troubleshooting tips.
This Guide provides useful information about
PDF file / Brother
Mobile Print/Scan Guide for
Brother iPrint&Scan
device and scanning from your Brother machine
to your mobile device when connected to a
Wi-Fi network.
1
2
3
It may differ depending on your country.
PDF printing is not supported on Windows® Phone.
i
Table of Contents
(Basic User’s Guide)
Using the documentation.......................................................................................1
Viewing Documentation...................................................................................1
Accessing Brother Support (Windows®)................................................................3
Accessing Brother Support (Macintosh) ................................................................3
Control panel overview ..........................................................................................4
Loading paper and other print media.....................................................................6
Unprintable area............................................................................................11
Paper settings......................................................................................................12
Paper Type....................................................................................................12
Paper Size.....................................................................................................12
Acceptable paper and other print media..............................................................13
Handling and using print media.....................................................................14
Choosing the right print media.......................................................................15
How to load documents .......................................................................................17
Using the scanner glass ................................................................................17
How to copy.........................................................................................................19
Copy settings.......................................................................................................19
Printing a document.............................................................................................21
ii
Scanning a document..........................................................................................22
Scanning using the SCAN key.............................................................................22
Scanning using a scanner driver .........................................................................23
Scanning using the ControlCenter.......................................................................23
Replacing the ink cartridges ................................................................................24
Cleaning and checking the machine....................................................................27
Cleaning the scanner glass ...........................................................................27
Cleaning the print head .................................................................................27
Checking the print quality ..............................................................................28
Checking the print alignment.........................................................................29
Error and Maintenance messages.......................................................................30
Printer jam or paper jam................................................................................34
Troubleshooting ..................................................................................................36
Machine Information ............................................................................................41
Checking the serial number...........................................................................41
Reset functions..............................................................................................41
How to reset the machine..............................................................................41
On-screen programming......................................................................................42
Menu keys ...........................................................................................................42
Menu table...........................................................................................................44
General................................................................................................................51
Print media...........................................................................................................53
Copy ....................................................................................................................54
Scanner ...............................................................................................................55
Printer ..................................................................................................................56
Interfaces.............................................................................................................57
Network................................................................................................................57
Computer requirements.......................................................................................58
Consumable items...............................................................................................59
iii
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
Memory storage
Sleep Mode
Auto Power Off
LCD display
2 Printing reports
Reports
3 Making copies
Copy settings
Copy Options
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
C Index
iv
General information
1
1
1
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Electrical Hazard icons alert you to
possible electrical shocks.
Symbols and conventions
used in the documentation
Accessing the
1
Advanced User’s
Guide, Software User’s
Guide, Network User’s
Guide, and Network
Glossary
The following symbols and conventions are
used throughout the documentation.
Bold
Bold typefaceidentifiesspecific
buttons on the machine’s
control panel, or on the
computer screen.
1
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced Copy, Printer,
Scanner and Network features. When you
are ready to learn detailed information about
these operations, you can read the
Advanced User’s Guide,
Italics
Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier Text in the Courier New font
New
identifies messages on the
LCD of the machine.
Software User’s Guide,
Network User’s Guide and
Network Glossary that are on the CD-ROM.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Viewing Documentation
1
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
Viewing Documentation
(Windows®)
1
To view the documentation, from the Start
menu, select Brother, DCP-XXXX (where
XXXX is your model name) from the programs
list, and then choose User’s Guides.
Important
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
1
Chapter 1
b Double-click the Documentation icon.
If the model name screen appears,
Note
If the Brother screen does not appear
automatically, go to
choose your model name and click next.
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
start.exe.
c If the language screen appears, double-
click your language folder.
d Double-click top.pdf.
If the country screen appears, choose
your country.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
e After the list of User’s Guides appears,
choose the guide you want to read.
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
d Click Documentation.
How to find Network setup
instructions
1
e Click PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the guide you want to read.
Your machine can be connected to a wireless
network.
Basic setup instructions
(uuQuick Setup Guide)
Viewing Documentation
(Macintosh)
1
The wireless access point or router
supports Wi-Fi Protected Setup or
AOSS™
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
(uuQuick Setup Guide)
More information about network setup
(uuNetwork User’s Guide)
2
General information
Accessing Brother
Support (Windows®)
Accessing Brother
Support (Macintosh)
1
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
Double-click the Brother Support icon.
The following screen will appear:
The following screen will appear:
To register your machine from the Brother
Product Registration Page
To access our website
Brother Home Page.
click On-Line Registration.
For the latest news and product support
information
For the latest news and product support
information
Brother Solutions Center.
Brother Solutions Center.
To visit our website for original Brother
Supplies
To visit our website for original Brother
Supplies
click Supplies Information.
Supplies Information.
To access the Brother CreativeCenter
for FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the top menu, click Back or if
you have finished, click Exit.
3
Chapter 1
Control panel overview
1
8
7
6
5
100% Normal 01
1
2
3
4
1
Copy keys:
4
Start keys:
You can temporarily change the copy settings
when in copy mode.
Mono Start
Lets you start making copies in
Enlarge/Reduce
monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scan setting in the
ControlCenter software).
Lets you enlarge or reduce copies
depending on the ratio you select.
Copy Quality
Use this key to temporarily change the
quality of your copies.
Colour Start
Number of Copies
Lets you start making copies in full colour.
Also lets you start a scanning operation (in
colour or mono, depending on the scan
setting in the ControlCenter software).
Use this key to make multiple copies.
Copy Options
You can quickly and easily select
temporary settings for copying.
5
2
Menu keys:
You can turn the machine on and off.
Menu
If you turn the machine off, it will still
Lets you access the main menu.
+a or -b
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
Press to scroll through the menus and
options.
OK
Lets you select a setting.
6
Stop/Exit
3
4
SCAN
Stops an operation or exits from a menu.
Lets you access Scan mode.
General information
7
8
Warning LED
Blinks in orange when the LCD displays an
error or an important status message.
1
LCD (Liquid Crystal Display)
Displays messages on the screen to help you
set up and use your machine.
Warning LED indications
1
The Warning LED (Light Emitting Diode) is a
light that shows the DCP status. The LCD
shows the current machine status when the
machine is idle.
100% Normal 01
LED
DCP
Description
status
Ready
The DCP is ready for
use.
Off
Cover open The cover is open.
Close the cover. (See
Orange
Cannot
print
Replace the ink
cartridge with a new
Paper error Put paper in the tray or
clear the paper jam.
Check the LCD
message. (See
Other
messages
Check the LCD
message. (See Error
5
Loading paper
2
2
b Lift the output paper tray cover (1).
Loading paper and
other print media
2
Load only one size of paper and one type of
paper in the paper tray at any one time.
1
a Pull the paper tray completely out of the
machine.
c With both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Note
If the paper support flap (1) is open, close
it, and then close the paper support (2).
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
1
2
3
2
3
6
Loading paper
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
Note
When using Legal size paper, press and
hold the universal guide release button (1)
as you slide out the front of the paper tray.
2
1
Important
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
If you want to add paper before the tray is
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack the
machine may feed multiple pages.
Note
Always make sure that the paper is not
curled or wrinkled.
7
Chapter 2
f Gently adjust the paper side guides (1)
to fit the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
1
1
Important
DO NOT use the paper support flap for
Legal size paper.
g Close the output paper tray cover.
h Slowly push the paper tray completely
into the machine.
8
Loading paper
Loading envelopes and postcards
2
Loading envelopes and
postcards
2
a Before loading, press the corners and
sides of the envelopes or postcards to
make them as flat as possible.
About envelopes
2
2
Important
Use envelopes that weigh between 80 and
95 g/m2.
If envelopes or postcards are “double-
feeding”, put one envelope or postcard in
the paper tray at a time.
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
Important
DO NOT use the following types of
envelopes, as they will not feed correctly:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Glue
Double flaps
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
9
Chapter 2
b Put envelopes or postcards in the paper
tray with the address side down and the
leading edge (top of the envelopes) in
first as shown in the illustration. Using
both hands, gently press and slide the
paper side guides (1) and paper length
guide (2) to fit the size of the envelopes
or postcards.
c Select Reverse Print (Windows®) or
Reverse Page Orientation
(Macintosh) in the printer driver’s dialog
box and then adjust the size and margin
in your application.
uuSoftware User’s Guide: Printing
(Windows®)
uuSoftware User’s Guide: Printing
(Macintosh)
1
Removing small printouts
from the machine
2
When the machine ejects small paper onto
the output paper tray cover you may not be
able to reach it. Make sure printing has
finished, and then pull the tray completely out
of the machine.
2
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
2
a Open the envelope flap.
b Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
10
Loading paper
Unprintable area
2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
uuSoftware User’s Guide: Printing (Windows®)
uuSoftware User’s Guide: Printing (Macintosh)
2
Cut Sheet Paper
Envelopes
1
1
2
4
2
4
3
3
Top (1)
3 mm
Left (2)
3 mm
Bottom (3)
3 mm
Right (4)
3 mm
Cut Sheet
Envelopes
12 mm
3 mm
24 mm
3 mm
Note
The Borderless print feature is not available for envelopes.
11
Chapter 2
Paper Size
2
Paper settings
2
You can use the following sizes of paper for
printing copies: A4, A5, Letter, Legal and 10
15 cm. When you change the size of paper
you load in the machine, you will need to
change the paper size setting at the same
time.
Paper Type
2
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu.
a Press Menu.
b Press a or b to choose 2.Copy.
Press OK.
b Press a or b to choose 2.Copy.
Press OK.
c Press a or b to choose 1.Paper Type.
Press OK.
c Press a or b to choose 2.Paper Size.
Press OK.
d Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossyor
Transparency.
d Press a or b to choose the paper size
you are using, A4, A5, 10x15cm,
Letteror Legal.
Press OK.
Press OK.
e Press Stop/Exit.
e Press Stop/Exit.
Note
The machine ejects paper with the printed
surfaces face up onto the paper tray at the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
12
Loading paper
Recommended print media
2
Acceptable paper and
other print media
2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
The print quality can be affected by the type
of paper you use in the machine.
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
2
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper that is loaded in
the tray.
We recommend using “3M Transparency
Film” when you print on transparencies.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
Brother paper
Paper Type
Item
A4 Plain
BP60PA
BP71GA4
BP60MA
BP71GP
We recommend testing various paper types
before buying large quantities.
A4 Glossy Photo
A4 Inkjet (Matte)
For best results, use Brother paper.
10 15 cm Glossy
Photo
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the machine’s
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When you print on transparencies, load
one extra sheet in the paper tray.
When using transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
13
Chapter 2
Paper capacity of the output paper
tray cover
Handling and using print
media
2
2
Up to 50 sheets of 80 g/m2 A4 paper.
Store paper in its original packaging and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
You can only print on both sides of the
paper with PC printing.
uuSoftware User’s Guide: Printing
(Windows®).
uuSoftware User’s Guide: Printing
(Macintosh)
Important
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
1
1
2 mm or greater curl may cause jams
to occur.
• Extremely shiny or highly textured
paper
• Paper that cannot be arranged
uniformly when stacked
• Short grain paper
14
Loading paper
Choosing the right print media
2
Paper type and size for each operation
2
2
Paper Type
Paper Size
Usage
Copy
Yes
Yes
Yes
–
Printer
Yes
Cut Sheet
A4
210 297 mm (8.3 11.7 in.)
215.9 279.4 mm (8 1/2 11 in.)
215.9 355.6 mm (8 1/2 14 in.)
184 267 mm (7 1/4 10 1/2 in.)
182 257 mm (7.2 10.1 in.)
Letter
Legal
Yes
Yes
Executive
JIS B5
Yes
–
User
Defined
A5
148 210 mm (5.8 8.3 in.)
105 148 mm (4.1 5.8 in.)
10 15 cm (4 6 in.)
Yes
–
Yes
Yes
Yes
Yes
Yes
A6
Cards
Photo
Yes
–
Photo 2L
Index Card
Postcard 1
13 18 cm (5 7 in.)
127 203 mm (5 8 in.)
100 148 mm (3.9 5.8 in.)
–
–
User
Defined
Postcard 2
(Double)
148 200 mm (5.8 7.9 in.)
–
User
Defined
Envelopes
C5 Envelope
DL Envelope
COM-10
162 229 mm (6.4 9 in.)
–
–
–
–
–
Yes
Yes
Yes
Yes
110 220 mm (4.3 8.7 in.)
105 241 mm (4 1/8 9 1/2 in.)
98 191 mm (3 7/8 7 1/2 in.)
105 235 mm (4.1 9.3 in.)
Monarch
Y4 Envelope
User
Defined
Transparencies
A4
210 297 mm (8.3 11.7 in.)
215.9 279.4 mm (8 1/2 11 in.)
215.9 355.6 mm (8 1/2 14 in.)
148 210 mm (5.8 8.3 in.)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Letter
Legal
A5
15
Chapter 2
Paper weight, thickness and capacity
2
Paper Type
Weight
Thickness
No. of
sheets
64 to 120 g/m2
64 to 200 g/m2
Up to 220 g/m2
Up to 220 g/m2
Up to 120 g/m2
Up to 200 g/m2
100 1
20
Cut Sheet Plain Paper
Inkjet Paper
0.08 to 0.15 mm
0.08 to 0.25 mm
Up to 0.25 mm
Up to 0.25 mm
Up to 0.15 mm
Up to 0.25 mm
Up to 0.52 mm
–
20 2
Glossy Paper
20 2
30
Cards
Photo Card
Index Card
Postcard
30
10
10
80 to 95 g/m2
–
Envelopes
Transparencies
1
2
Up to 100 sheets of 80 g/m2 paper.
BP71 (260 g/m2) paper is especially designed for Brother inkjet machines.
16
Loading documents
3
3
How to load documents
3
How to load
documents
a Lift the document cover.
3
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
You can make copies and scan from the
scanner glass.
3
Using the scanner glass
3
You can use the scanner glass to copy or
scan pages of a book or one page at a time.
Document Sizes Supported
3
Length:
Width:
Up to 297 mm
Up to 215.9 mm
Up to 2 kg
Weight:
c Close the document cover.
Important
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
17
Making copies
4
4
How to copy
4
Copy settings
4
The following steps show the basic copy
operation.
When you want to quickly change the copy
settings temporarily for the next copy, use the
Copy keys. You can use different
combinations of settings.
a Load your document face down on the
scanner glass.
4
b If you want more than one copy, press
Number of Copies repeatedly until the
number of copies you want appears (up
to 99).
The machine returns to its default settings
1 minute after it finishes copying.
Or press a or b to change the number of
copies.
Note
You can save some of the copy settings
you use most often by setting them as the
default. You can find instructions on how
to do this in the section for each feature.
c Press Mono Start or Colour Start.
Stop copying
4
(Basic User’s Guide)
To stop copying, press Stop/Exit.
For details about changing the following copy
Paper Type
Paper Size
(Advanced User’s Guide)
For details about changing the following copy
settings
uuAdvanced User’s Guide: Making copies
Enlarge/Reduce
Quality
Density
Page Layout
2in1(ID)
19
Chapter 4
Paper Size
4
Paper Options
4
If you are copying on paper other than A4
size, you will need to change the Paper Size
setting. You can copy only on A4, A5, Photo
10 15 cm, Letter or Legal paper.
Paper Type
4
If you are copying on a special type of paper,
set the machine for the type of paper you are
using to get the best print quality.
Press
A4
A5
Press
Plain Paper
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
10x15cm
Letter
Legal
and then a or b to
choose Paper Size
and then a or b to
choose Paper Type
a Load your document.
b Enter the number of copies you want.
a Load your document.
c Press Copy Options and a or b to
choose Paper Size.
Press OK.
b Enter the number of copies you want.
c Press Copy Options and a or b to
choose Paper Type.
Press OK.
d Press a or b to choose the size of paper
you are using.
Press OK.
d Press a or b to choose the type of paper
you are using.
e Press Mono Start or Colour Start.
Press OK.
Note
e Press Mono Start or Colour Start.
To change the default setting, see Paper
Note
To change the default setting, see Paper
20
How to print from a computer
5
5
Printing a document
5
The machine can receive and print data from
your computer. To print from a computer, you
must install the printer driver.
uuSoftware User’s Guide: Printing
(Windows®)
uuSoftware User’s Guide: Printing
(Macintosh)
5
a Install the Brother printer driver from the
CD-ROM. (uuQuick Setup Guide)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties or
Preferences, depending on the
application you are using.
d Choose the settings you want to change
in the Properties dialog box.
Commonly used settings include:
Media Type
Print Quality
Paper Size
Orientation
Colour/Greyscale
Scaling
e Click OK.
f Click Print to begin printing.
21
How to scan to a computer
6
6
Scanning a document
6
Scanning using the
SCAN key
6
There are several ways to scan documents.
You can use the SCAN key on the machine or
the scanner drivers on your computer.
For more information
uuSoftware User’s Guide: Using the Scan
key
a To use the machine as a scanner, you
must install a scanner driver. If the
machine is on a Network, configure it
with a TCP/IP address.
a Press
(SCAN).
b Press a or b to choose the available
scan modes as follows.
Press OK.
Install the scanner drivers from the
CD-ROM. (uuQuick Setup Guide)
Configure the machine with a TCP/IP
address if network scanning does not
work. (uuSoftware User’s Guide:
Configuring Network Scanning for
Scan to E-mail
Scan to Image
Scan to File
Windows® and Configuring network
scanning for Macintosh)
(Web Services Scan)
(Windows® only)
(uuSoftware User’s Guide: Using Web
1
Services for scanning on your network
(Windows Vista® SP2 or later and
c Do one of the following:
Windows® 7))
To scan using the SCAN key on the
machine, go to Scanning using the
c (For network users)
Press a or b to choose the computer you
want to send the data to.
Press OK.
To scan using a scanner driver at
your computer, go to Scanning using
d Press Mono Start or Colour Start to
begin scanning.
22
How to scan to a computer
Scanning using a
scanner driver
Scanning using the
ControlCenter
6
6
uuSoftware User’s Guide: Scanning a
document using the TWAIN driver
(Windows®)
uuSoftware User’s Guide: ControlCenter4
(Windows®)
uuSoftware User’s Guide: ControlCenter2
uuSoftware User’s Guide: Scanning a
(Macintosh)
document using the WIA driver (Windows®)
uuSoftware User’s Guide: Scanning a
document using the TWAIN driver
(Macintosh)
uuSoftware User’s Guide: Scanning a
document using the ICA driver (Mac OS X
10.6.x, 10.7.x)
6
Note
The names of the buttons or menus
shown on the screen may vary depending
on the application you are using.
a Start a scanning application and click
the button to open the scan settings
window.
b Adjust the settings such as Resolution,
Brightness and Scan Type in the
Scanner Setup dialog box.
c Click Start or Scan to begin scanning.
23
Routine maintenance
A
A
Replacing the ink
cartridges
Important
Brother multifunction machines are
designed to work with ink of a particular
specification and will work to a level of
optimum performance and reliability when
used with Brother Original ink cartridges.
Brother cannot guarantee this optimum
performance and reliability if ink or ink
cartridges of other specifications are
used. Brother does not therefore
A
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the
four cartridges. When the machine detects an
ink cartridge is running out of ink, the machine
will display a message on the LCD.
The LCD will show which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
recommend the use of cartridges other
than Brother Original cartridges or the
refilling of used cartridges with ink from
other sources. If damage is caused to the
print head or other parts of this machine
as a result of using incompatible products
with this machine, any repairs required as
a result may not be covered by the
warranty.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
a Open the ink cartridge cover.
If one or more of the ink cartridges have
reached the end of their life, the LCD
shows B&W Print Onlyor
Cannot Print.
CAUTION
If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.
24
Routine maintenance
b Press the lock release lever as shown to
release the cartridge indicated on the
LCD. Remove the cartridge from the
machine.
d Turn the green knob on the protective
yellow cap clockwise until it clicks to
release the vacuum seal, then remove
the cap (1).
1
A
e Each colour has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
c Open the new ink cartridge bag for the
colour indicated on the LCD, and then
take out the ink cartridge.
25
f Gently push the ink cartridge in until it
clicks, and then close the ink cartridge
cover.
Important
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
• If you mix the colours by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
g The machine will automatically reset the
ink dot counter.
• DO NOT dismantle or tamper with the ink
cartridge; this can cause the ink to leak out
of the cartridge.
Note
• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one
(Did You Change Blck?). For each
new cartridge you installed, press a (Yes)
to reset the ink dot counter for that colour.
If the ink cartridge you installed is not a
brand new one, be sure to press b (No).
• If the LCD shows No Cartridgeor
Cannot Detectafter you install the ink
cartridges, check that the ink cartridges
are brand new Brother Original and that
they are installed correctly.
26
Routine maintenance
Cleaning the print head
A
Cleaning and checking
the machine
A
To maintain good print quality, the machine
will automatically clean the print head when
needed. You can start the cleaning process
manually if there is a print quality problem.
Cleaning the scanner glass
A
Clean the print head if you get a horizontal
line in the text or graphics, or blank text on
your printed pages. You can clean Black only,
three colours at a time
(Yellow/Cyan/Magenta), or all four colours at
once.
a Unplug the machine from the electrical
socket.
b Lift the document cover (1). Clean the
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
Important
1
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
A
3
a Press Menu.
b Press a or b to choose 1.Ink.
Press OK.
c Press a or b to choose 2.Cleaning.
Press OK.
2
d Press a or b to choose Black, Coloror
All.
Note
Press OK.
In addition to cleaning the scanner glass
with a non-flammable glass cleaner, run
your finger tip over the glass to see if you
can feel anything on it. If you feel dirt or
debris, clean the glass again
The machine cleans the print head.
When cleaning is finished, the machine
will go back to the Ready mode
automatically.
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning attempt.
Note
If you clean the print head at least five
times and the print has not improved, try
installing a new Brother Original
Innobella™ ink cartridge for each problem
colour. Try cleaning the print head again
up to five more times. If the print has not
improved call your Brother customer
service or your local Brother dealer.
27
i The LCD asks you if the print quality is
Checking the print quality
A
OK for black and three colours.
If faded or streaked colours and text appear
on your printouts, some of the print head
nozzles may be clogged. You can check this
by printing the Print Quality Check Sheet and
looking at the nozzle check pattern.
Black OK?
a Yes b No
Press a (Yes) or b (No).
a Press Menu.
j The LCD asks you if you want to start
cleaning.
b Press a or b to choose 1.Ink.
Press OK.
Start Cleaning?
a Yes b No
c Press a or b to choose 1.Test Print.
Press OK.
Press a (Yes).
The machine starts cleaning the print
head.
d Press a or b to choose
Print Quality.
Press OK.
k After cleaning is finished, press
Colour Start.
e Press Colour Start.
The machine starts printing the Print
Quality Check Sheet again. Repeat the
The machine begins printing the Print
Quality Check Sheet.
f Check the quality of the four colour
l Press Stop/Exit.
blocks on the sheet.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
colour.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call your Brother customer service or
your local Brother dealer.
g The LCD asks you if the quality of the
four colours are OK.
Is Quality OK?
a Yes b No
h Do one of the following:
If all lines are clear and visible, press
If you can see missing short lines as
shown below, press b to choose No.
Important
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
OK
Poor
28
Routine maintenance
e Press Mono Start or Colour Start.
The machine starts printing the
Alignment Check Sheet.
Note
i
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
Checking the print alignment
A
f For the “A” pattern, press a or b to
choose the number of the test print that
has the least visible vertical stripes
(1-9). Press OK.
A
You may need to adjust the print alignment
after transporting the machine, if your printed
text becomes blurred or images become
faded.
g For the “B” pattern, press a or b to
choose the number of the test print that
has the least visible vertical stripes
(1-9). Press OK.
a Press Menu.
Press a or b to choose 1.Ink.
b
Press OK.
h For the “C” pattern, press a or b to
choose the number of the test print that
has the least visible vertical stripes
(1-9). Press OK.
c Press a or b to choose 1.Test Print.
Press OK.
d Press a or b to choose Alignment.
Press OK.
i For the “D” pattern, press a or b to
choose the number of the test print that
has the least visible vertical stripes
(1-9). Press OK.
j Press Stop/Exit.
29
Troubleshooting
B
B
Error and Maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance messages by yourself. If you need more
help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Error Message
Cause
Action
B&W Print Only
Replace XX Ink
One or more of the colour ink
cartridges have reached the end of
their life.
Replace the ink cartridges. (See
You can use the machine in
monochrome mode for approximately
four weeks depending on the number
of pages you print.
Note
The machine will stop all print
operations and you will not be able to
use the machine until you change to a
new ink cartridge in the following
cases:
While this message appears on the
LCD, each operation works in the
following way:
• If you unplug the machine or take
out the ink cartridge.
Printing
If you choose Greyscale in the
Advanced tab of the printer driver
you can use the machine as a
monochrome printer.
• If the paper type is set to anything
except Plain Paperor
Inkjet Paper.
• (Windows®) If you check
Slow Drying Paper in the Basic
tab of the printer driver.
Copying
If the paper type is set to
Plain Paperor Inkjet Paper
you can make copies in
monochrome.
(Macintosh) If you check
Slow Drying Paper in the
Print Settings of the printer driver.
Cannot Detect
You installed a new ink cartridge too
Take out the new ink cartridge and
quickly and the machine did not detect re-install it slowly until it clicks. (See
it.
An ink cartridge is not installed
correctly.
If you are using non Brother Original
Replace the cartridge with a Brother
ink the machine may not detect the ink Original ink cartridge. If the error
cartridge.
message remains, contact your
Brother customer service or your local
Brother dealer.
30
Troubleshooting
Error Message
Cannot Print
Replace XX Ink
Cause
One or more of the ink cartridges have Replace the ink cartridges. (See
Action
Clean Unable XX
Init Unable XX
Print Unable XX
Scan Unable XX
The machine has a mechanical
problem.
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes and reconnect it.
—OR—
A foreign object such as a paper clip or
ripped paper is in the machine.
Close Ink Cover
Cover is Open
Data Remaining
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover
until it clicks.
The scanner cover is not completely
closed.
Lift the scanner cover and then close it
again.
Print data is left in the machine's
memory.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
High Temperature
The print head is too warm.
Allow the machine to cool down.
B
31
Error Message
Cause
Action
Ink Box Full
The ink absorber box or flushing box is The ink absorber box or flushing box
full. These components are periodic
maintenance items that may require
replacement after a period of time to
ensure optimum performance from
your Brother machine. Because these
components areperiodicmaintenance
items, the replacement is not covered
under the warranty. The need to
replace these items and the time
period before replacement is
dependent on the number of purges
and flushes required to clean the ink
system. These boxes acquire
amounts of ink during the different
purging and flushing operations. The
number of times a machine purges
and flushes for cleaning varies
will need to be replaced. Contact
Brother Customer Service or your
local Brother Authorised Service
Centre to have your machine serviced.
Other reasons for cleaning are:
1
The machine automatically cleans
itself after clearing a printer jam.
2
The machine automatically cleans
itself after sitting idle for more than
45 days (infrequent use).
3
The machine automatically cleans
itself after the ink cartridges have
been replaced 12 times.
depending on different situations. For
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans upon
power up. The use of non-Brother ink
may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the
machine requires the faster these
boxes will fill up.
Note
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
InkBox NearFull
Ink Low XXXXXXX
The ink absorber box or flushing box is Call your Brother customer service or
nearly full. your local Brother dealer.
One or more of the ink cartridges are Order a new ink cartridge. You can
near the end of their life.
continue printing until the LCD shows
Low Temperature
No Cartridge
The print head is too cold.
Allow the machine to warm up.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
32
Troubleshooting
Error Message
Cause
Action
No Paper Fed
The machine is out of paper or paper Do one of the following:
is not correctly loaded in the paper
Refill the paper in the paper tray,
tray.
and then press Mono Start or
Colour Start.
Remove and reload the paper,
then press Mono Start or
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
(uuAdvanced User’s Guide:Cleaning
the paper pick-up rollers)
The Jam Clear Cover is not closed
correctly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam
Out of Memory
Paper Jam
The machine's memory is full.
If a copy operation is in process
Press Stop/Exit and wait until the
other operations that are in progress
finish, and then try again.
B
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
Wrong Paper Size
The Paper Size setting does not
match the size of paper in the tray. Or,
you did not set the paper guides in the
tray to the indicators for the paper size
you are using.
1
Check that the paper size you
choose matches the size of paper
in the tray. (See Paper Size
2
Make sure you loaded the paper in
a Portrait position, by setting the
paper guides at the indicators for
your paper size. (See Loading
3
After you have checked the paper
size and the paper position, press
Mono Start or Colour Start.
33
c Close the Jam Clear Cover.
Printer jam or paper jam
B
Make sure the cover is closed correctly.
Take out the jammed paper depending on
where it is jammed in the machine.
a Unplug the machine from the electrical
socket.
b Open the Jam Clear Cover (1) at the
back of the machine. Pull the jammed
paper out of the machine.
d If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
1
e Pull out the jammed paper (1).
1
34
Troubleshooting
f Using both hands, grasp the plastic tabs
on both sides of the machine and lift the
scanner cover (1) until it locks securely
in the open position.
g Lift the scanner cover to release the
lock (1). Gently push the scanner cover
support down (2) and close the scanner
cover (3) using both hands.
1
3
1
2
3
2
Move the print head (if necessary) to
take out any paper remaining in this
area. Make sure that jammed paper is
not left in the corners of the machine (2)
and (3).
h Push the paper tray firmly back into the
machine.
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
B
Important
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
• If the print head is in the right corner as
shown in the illustration, you cannot move
it. Re-connect the power cord. Hold down
Stop/Exit until the print head moves to the
centre. Then unplug the machine from the
power source and take out the paper.
1
Important
DO NOT use the paper support flap for
Legal size paper.
j Re-connect the power cord.
• If ink gets onto your skin, immediately
wash with soap and plenty of water.
35
Troubleshooting
B
If you think there is a problem with your machine, check the chart and follow the troubleshooting
tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
If you are having difficulty with your machine
B
Printing
Difficulty
Suggestions
No printout.
Check the interface cable or wireless connection on both the machine and your
computer. (uuQuick Setup Guide)
Check that the machine is plugged in and press
to turn the machine on.
One or more ink cartridges have reached the end of their life.
Check to see if the LCD is showing an error message.
Check that the correct printer driver has been installed and chosen.
(Windows® only) Make sure that the machine is online.
(Windows® 7)
Click
/Devices and Printers. Right-click Brother DCP-XXXXX (where
XXXXX is your model name) and choose See what’s printing. Click Printer and
make sure that Use Printer Offline is unchecked.
(Windows Vista®)
Click
/Control Panel/Hardware and Sound/Printers. Right-click
Brother DCP-XXXXX (where XXXXX is your model name). If the printer is offline,
it will show Use Printer Online. Select this option to enable the printer.
(Windows® XP)
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.
Right-click Brother DCP-XXXXX (where XXXXX is your model name). If the
printer is offline, it will show Use Printer Online. Select this option to enable the
printer.
36
Troubleshooting
Printing (continued)
Difficulty
Suggestions
No printout.
(Continued)
The document will not print if the old, unprinted data remains in the printer driver
spooler. Open the printer icon, and then delete all the data. Your printer icon can
be found in the following way:
(Windows® 7)
Click
/Devices and Printers/Printers and Faxes.
(Windows Vista®)
Click
/Control Panel/Hardware and Sound/Printers.
(Windows® XP)
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.
(Mac OS X 10.7.x)
Click System Preferences/Print & Scan.
(Mac OS X 10.5.8, 10.6.x)
Click System Preferences/Print & Fax.
Poor print quality.
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using.
uuSoftware User’s Guide: Printing (Windows®)
B
uuSoftware User’s Guide: Printing (Macintosh)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original
packaging.)
The ink cartridge has been in your machine for over six months.
The ink cartridge may not have been stored correctly before use.
Make sure you are using Brother Original Innobella™ ink. Brother does not
recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with ink from other sources.
Try using the recommended types of paper.
The recommended environment for your machine is between 20 C to 33 C.
White horizontal lines appear in text Clean the print head. (See Cleaning the print head uu page 27.)
or graphics.
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper.
The machine prints blank pages.
Characters and lines are blurred.
Make sure you are using Brother Original Innobella™ ink.
Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper side
guides are adjusted correctly. (See Loading paper and other print media
Make sure the Jam Clear Cover is closed correctly.
37
Printing (continued)
Difficulty
Suggestions
Smudge or stain at the top centre of Make sure the paper is not too thick or curled.
Printing appears dirty or ink seems Make sure you are using the recommended types of paper. (See Acceptable
to run.
dry.
Make sure you are using Brother Original Innobella™ ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the printer driver.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (uuAdvanced User’s Guide:
Cleaning the machine’s printer platen)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap.
(Windows® only)
Check Reverse Order in the Basic tab of the printer driver.
The machine prints dense lines on
the page.
(Windows®)
The printouts are wrinkled.
In the printer driver Advanced tab, click Colour Settings, and uncheck
Bi-Directional Printing.
(Macintosh)
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options, and uncheck Bi-Directional Printing.
Make sure you are using Brother Original Innobella™ ink.
Cannot perform “Page Layout”
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab (Windows®) or Color Settings (Macintosh). Click
Colour Settings (Windows®) or Advanced Color Settings (Macintosh) and
make sure you uncheck Color Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
uuSoftware User’s Guide: Printing (Windows®)
uuSoftware User’s Guide: Printing (Macintosh)
Colour Enhancement is not
working correctly.
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
Photo paper does not feed
correctly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up rollers. (uuAdvanced User’s Guide: Cleaning the paper
pick-up rollers)
38
Troubleshooting
Printing (continued)
Difficulty
Suggestions
Machine feeds multiple pages.
Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
Remove all the paper from the tray and fan the stack of paper well, then put it back
Make sure the paper support is pulled out until it clicks and the paper support flap
Make sure the Base Pad in the paper tray is not dirty. (uuAdvanced User’s Guide:
Cleaning the paper pick-up rollers)
There is a paper jam.
Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (See Printer jam or paper
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap.
Machine does not print from
Adobe® Illustrator®.
Try to reduce the print resolution.
uuSoftware User’s Guide: Printing (Windows®)
uuSoftware User’s Guide: Printing (Macintosh)
B
Ink is smudged or running when
using glossy photo paper.
Be sure to check the front and back of the paper. Place the glossy surface (printing
If you use glossy photo paper, make sure that the paper type setting is correct.
Copying Difficulties
Difficulty
Suggestions
Fit to Page does not work correctly. Make sure your source document is not skewed.
Reposition the document and try again.
Scanning Difficulties
Difficulty
Suggestions
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
starting to scan. (Windows®)
your scanning application.
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is chosen as the primary source.
starting to scan. (Macintosh)
Mac OS X 10.6.x and 10.7.x users can also scan documents using the ICA
Scanner Driver. uuSoftware User’s Guide: Scanning a document using the ICA
driver (Mac OS X 10.6.x, 10.7.x)
39
Software Difficulties
Difficulty
Suggestions
(Windows® only)
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
“Device Busy”
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
To use FaceFilter Studio, you must install the FaceFilter Studio application from
FaceFilter Studio. (Windows®)
the CD-ROM supplied with your machine. (uuQuick Setup Guide)
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
Network Difficulties
Difficulty
Suggestions
Cannot print over the network.
Make sure that your machine is powered on and is online and in the Ready mode.
Print a Network Configuration Report (uuAdvanced User’s Guide: Reports) and
check the current Network settings printed in this list.
If you are using a wireless connection or are having Network problems
uuNetwork User’s Guide: Troubleshooting
The network scanning feature does It is necessary to configure the third-party Security/Firewall Software to allow
not work.
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
(Windows®)
The Brother software cannot be
installed.
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report.
Press Menu, and then press a or b to choose 4.Print Reports. Press OK.
Press a or b to choose 3.WLAN Report, and then press OK.
(uuNetwork User’s Guide)
Reset the network settings.
Press Menu, and then press a or b to choose 3.Network. Press OK. Press a or
b to choose 0.Network Reset, and then press OK.
(uuNetwork User’s Guide)
40
Troubleshooting
How to reset the machine
B
Machine Information
B
a Press Menu.
Checking the serial number
B
b Press a or b to choose
0.Initial Setup.
Press OK.
You can see the machine’s serial number on
the LCD.
a Press Menu.
c Press a or b to choose 4.Reset.
Press OK.
b Press a or b to choose
5.Machine Info.
Press OK.
d Press a or b to choose the type of reset,
1.Networkor 2.All Settings.
Press OK.
c Press a or b to choose 1.Serial No.
Press OK.
e Press a to choose a Reset.
f Press a to confirm.
Your machine’s serial number will
appear on the LCD.
d Press Stop/Exit.
Reset functions
B
B
The following reset functions are available:
1 Network
You can reset the print server back to its
factory defaults, such as the password
and IP address information.
2 All Settings
You can restore all settings to the factory
defaults.
Brother strongly recommends performing
this procedure before handing over or
disposing of the machine.
41
Menu and features
C
C
On-screen
programming
Menu keys
C
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your machine has to
offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Access the menu.
Scroll through the current
menu level.
Go to the next menu level.
Accept an option.
Exit the menu or stop the
current operation.
42
Menu and features
To access the menu mode:
a Press Menu.
b Choose an option.
You can scroll more quickly through
each menu level by pressing a or b for
the direction you want.
1.Ink
2.Copy
3.Network
4.Print Reports
5.Machine Info.
0.Initial Setup
c Press OK when that option appears on
the LCD.
The LCD will then show the next menu
level.
C
d Press a or b to scroll to choose the
setting you want to change.
Press OK.
e Press a or b to choose the option you
want.
Press OK.
The LCD will show Accepted.
f Press Stop/Exit.
43
Menu table
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The default settings are shown in Bold with an asterisk.
Menu (
)
C
Level1
Level2
Level3
Options
Descriptions
Page
1.Ink
1.Test Print
—
Print Quality Lets you check the print
quality or alignment.
Alignment
2.Cleaning
—
Black
Color
All
Lets you clean the print
head.
3.Ink Volume
1.Paper Type
—
—
—
Lets you check the
available ink volume.
See
.
2.Copy
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Sets the type of paper in
the paper tray.
Transparency
2.Paper Size
—
A4*
in the paper tray.
A5
10x15cm
Letter
Legal
3.Quality
4.Density
—
—
Best
Chooses the copy
resolution for your type of
document.
See
.
Normal*
Fast
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Adjusts the density of
copies.
Advanced User’s Guide
The factory settings are shown in Bold with an asterisk.
44
Menu and features
Network menu
C
Level1
Level2
Level3
Options
Descriptions
Page
3.Network
1.TCP/IP
1.BOOT Method Auto*
Chooses the BOOT
method that best suits
your needs.
See
.
Static
RARP
BOOTP
DHCP
2.IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
3.Subnet Mask [000-255].
[000-255].
Enter the Subnet mask.
[000-255].
[000-255]
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5.Node Name
BRWXXXXXXXXXXXX Lets you check the Node
C
name.
6.WINS Config Auto*
Static
Chooses the WINS
configuration mode.
7.WINS Server (Primary)
Specifies the IP address
000.000.000.000 of the primary or
secondary WINS server.
(Secondary)
000.000.000.000
8.DNS Server (Primary)
Specifies the IP address
000.000.000.000 of the primary or
secondary DNS server.
(Secondary)
000.000.000.000
9.APIPA
On*
Automatically allocates
the IP address from the
link-local address range.
Off
2.Setup Wizard
—
—
You can manually
configure your print
server for a wireless
network.
Network User’s Guide
The factory settings are shown in Bold with an asterisk.
45
Level1
Level2
Level3
Options
Descriptions
Page
3.Network
(Continued)
3.WPS/AOSS
—
—
You can easily configure
your wireless network
settings using the one-
button push method.
See
.
4.WPS w/PIN Code
—
—
You can easily configure
your wireless network
settings using WPS with
a PIN code.
5.WLAN Status 1.Status
Active(11b)
Active(11g)
Active(11n)
AOSS Active
Connection Fail
—
You can see the current
wireless network status.
2.Signal
3.SSID
You can see the current
wireless network signal
strength.
—
—
—
You can see the current
SSID.
4.Comm. Mode
You can see the current
Communication Mode.
6.MAC Address
—
You can see your
machine’s MAC address
from the control panel.
7.WLAN Enable
0.Network Reset
—
—
On
Lets you use the wireless
network connection.
Off*
—
Restore all network
settings to the factory
default.
Network User’s Guide
The factory settings are shown in Bold with an asterisk.
46
Menu and features
Menu (continued)
C
Level1
Level2
Level3
—
Options
Descriptions
Page
4.Print Reports 1.User Settings
2.Network Config
—
—
—
—
Prints these lists and
reports.
See
.
—
3.WLAN Report
—
5.Machine Info. 1.Serial No.
—
number of your machine.
0.Initial Setup 1.Date&Time
2.LCD Contrast
—
—
—
Sets the date and time in
your machine.
See
.
.
Light
Adjusts the contrast of the
LCD.
See
Dark*
3.Sleep Mode
—
1 Min
You can choose how long
the machine will remain
idle before it goes into
Sleep mode.
2 Mins
3 Mins
5 Mins*
10 Mins
30 Mins
60 Mins
4.Reset
1.Network
—
Resets the print server
back to the factory
defaults, such as the
password and IP address
information.
C
2.All Settings
—
Resets all the machine’s
settings back to the
factory default.
5.Auto Power
Off
—
Off
When this feature is set to
Onthe machine will turn
itself off one hour after
entering Sleep Mode.
When set to Off, the
machine will not power off
automatically.
See
.
On*
0.Local Language
—
(Choose the
language you
want to use)
Allows you to change the
LCD language for your
country.
Advanced User’s Guide
Quick Setup Guide
The factory settings are shown in Bold with an asterisk.
47
Copy Quality (
) (Temporary settings)
C
Level1
Level2
Level3
Options
Best
Descriptions
Page
—
—
—
Choose the Copy
resolution.
See
.
Normal*
Fast
Advanced User’s Guide
The factory settings are shown in Bold with an asterisk.
Enlarge/Reduce (
) (Temporary settings)
C
Level1
Level2
Level3
Options
Descriptions
Page
—
—
—
Fit to Page
You can choose the
enlargement and
reduction ratio.
See
.
Custom(25-400%)
198% 10x15cmiA4
186%10x15cm LTR
i
141% A5iA4
100%*
97% LTRiA4
93% A4iLTR
83%
69% A4iA5
47% A4i10x15cm
Advanced User’s Guide
The factory settings are shown in Bold with an asterisk.
48
Menu and features
Copy Options (
) (Temporary settings)
C
Level1
Level2
Level3
Options
Descriptions
Page
Paper Type
—
—
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Choose the paper type.
Transparency
Paper Size
—
—
—
—
—
—
A4*
Choose the paper.
A5
10x15cm
Letter
Legal
Density
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Off(1in1)*
2in1(P)
2in1(L)
2in1(ID)
4in1(P)
4in1(L)
Poster(3x3)
Adjusts the density.
See
.
Page Layout
You can make N in 1 or
Poster copies.
C
Advanced User’s Guide
The factory settings are shown in Bold with an asterisk.
49
SCAN (
)
C
Level1
Level2
Level3
Options
Descriptions
Page
Scan to E-mail
—
—
—
You can scan a
See
.
monochrome or a colour
document into your E-mail
application.
Scan to Image
Scan to File
—
—
—
—
—
—
You can scan a colour
picture into your graphics
application.
You can scan a
monochrome or a colour
document into your
computer.
Web Service
(Appears when
you install a Web
Services
Scanner, which is
displayed in your
computer’s
Scan
—
—
—
—
—
—
—
—
You can scan data by
using the Web Services
protocol.
Scan for E-mail
Scan for Fax
Scan for Print
Windows®
Explorer.)
Software User’s Guide
The factory settings are shown in Bold with an asterisk.
50
Specifications
D
D
General
D
Note
This chapter provides a summary of the machine’s specifications. For additional specifications
Printer Type
Print Head
Inkjet
Mono:
Piezo with 94 nozzles 1
Piezo with 94 nozzles 3
Colour:
Memory Capacity
32 MB
LCD (Liquid Crystal
Display)
16 characters 1 line
Power Source
AC 220 to 240V 50/60Hz
Copying Mode:
Power Consumption 1
Approx. 17 W 2
Ready Mode:
Sleep Mode:
Off:
Approx. 3.5 W
Approx. 1.5 W
Approx. 0.45 W
1
2
Measured when the machine is connected to the USB interface.
When resolution: standard / document: ISO/IEC 24712 printed pattern.
D
51
Dimensions
150 mm
390 mm
368 mm
360 mm
450 mm
Weight
6.8 kg
Noise
Operating:
Copying:
LWAd = 5.73 B(A) (Colour)
LWAd = 2.99 B(A) (Mono/Colour)
10 to 35 C
Noise per ISO9296
Ready:
Temperature
Humidity
Operating:
Best Print Quality: 20 to 33 C
Operating:
20 to 80% (without condensation)
Best Print Quality: 20 to 80% (without condensation)
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Document Size
1
2
Noise depends on printing conditions.
Office equipment with LWAd>6.30 B(A) is not suitable for use in room where people do primarily intellectual work. Such
equipment should be placed in separate rooms because of the noise emission.
52
Specifications
Print media
D
Paper Input
Paper Tray
Paper type:
Plain paper, inkjet paper (coated paper),
Paper size:
A4, Executive, Letter, Legal, A5, A6, Envelopes (commercial No.10,
DL, C5, Monarch), Photo 10 15 cm, Photo 2L 13 18 cm and
Width: 98 mm - 215.9 mm
Length: 148 mm - 355.6 mm
For more details, see Paper weight, thickness and capacity
Maximum paper tray capacity:
Approx. 100 sheets of 80 g/m2 plain paper
Up to 50 sheets of A4 plain paper (face up print delivery to the output
paper tray) 1
Paper Output
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2
3
Use only transparencies recommended for inkjet printing.
D
53
Copy
D
Colour/Monochrome
Yes/Yes
204 mm
Copy Width 1
Multiple Copies
Enlarge/Reduce
Resolution
Stacks up to 99 pages
25% to 400% (in increments of 1%)
(Monochrome)
Prints up to 1200 1200 dpi
(Colour)
Prints up to 600 1200 dpi
1
When copying on A4 size paper.
54
Specifications
Scanner
D
Colour/Monochrome
TWAIN Compliant
Yes/Yes
Yes (Mac OS X 10.6.x, 10.7.x)
WIA Compliant
ICA Compliant
Colour Depth
30 bit colour Processing (Input)
24 bit colour Processing (Output)
Up to 1200 2400 dpi (optical)
Resolution
Scanning Width and Length Width: Up to 210 mm
Length: Up to 291 mm
Greyscale
10 bit colour Processing (Input)
8 bit colour Processing (Output)
1
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
2
3
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
Maximum 1200 1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows® 7
(resolution up to 19200 19200 dpi can be selected by using the Brother scanner utility).
D
55
Specifications
Interfaces
D
USB 1 2
A USB 2.0 interface cable that is no longer than 2 m.
Wireless LAN
IEEE 802.11b/g/n (Infrastructure Mode)
IEEE 802.11b (Ad-hoc Mode)
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported.
Network
D
Note
For more information about the Network specifications uuNetwork User’s Guide
You can connect your machine to a wireless network for Network Printing and Network
Wireless Network
Security
SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES),
WPA2-PSK (AES)
Setup Support Utility
AOSS™
WPS
Yes
Yes
D
1
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
57
Computer requirements
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Hard Disk Space to install
Supported
PC Software
Functions
Processor
Minimum
Speed
Computer Platform &
Operating System Version
PC
Interface
Minimum Recommended
For
For
RAM
RAM
Drivers
Applications
®
®
®
®
Printing,
Scanning
USB,
Wireless
802.11b/g/n
128 MB 256 MB 150 MB 1 GB
Windows
Windows XP Home
Intel Pentium II
or equivalent
Windows® XP
Operating
System
Professional 1
Windows® XP
64-bit (Intel® 64 256 MB 512 MB
or AMD64)
supported CPU
Edition 1
®
®
Windows Vista®
Intel Pentium
4
512 MB 1 GB 500 MB 1.3 GB
1 GB 1 GB 650 MB
(32 bit) (32 bit)
2 GB 2 GB
(64 bit) (64 bit)
or equivalent
64-bit (Intel® 64 or
AMD64)
supported CPU
®
®
®
Windows Server 2003 Printing
(print only via network)
USB,
Wireless
802.11b/g/n
Intel Pentium III 256 MB 512 MB 50 MB
or equivalent
N/A
®
WindowsServer 2003
64-bit (Intel® 64
or AMD64)
supported CPU
x64 Edition (print only
via network)
®
®
®
Windows Server 2003
Intel Pentium III
or equivalent
R2 (print only via network)
®
Windows Server 2003
64-bit (Intel® 64 512 MB 1 GB
or AMD64)
supported CPU
R2 x64 Edition (print
only via network)
®
®
®
Windows Server 2008
Intel Pentium
4
2 GB
(print only via network)
or equivalent
64-bit (Intel 64 or
AMD64)
®
supported CPU
®
Windows Server 2008
64-bit (Intel® 64
or AMD64)
R2 (print only via network)
supported CPU
Macintosh Mac OS X 10.5.8 Printing,
USB
,
PowerPC
G4/G5
Intel® Processor
512 MB 1 GB
80 MB 550 MB
Operating
System
Scanning
Wireless
802.11b/g/n
Intel® Processor
Mac OS X 10.6.x
Mac OS X 10.7.x
1 GB
2 GB
2 GB
Conditions:
1
For the latest driver updates, visit us at
For WIA, 1200 1200 resolution. Brother Scanner
Utility enables to enhance up to 19200 19200 dpi.
2
Third party USB ports are not supported.
All trademarks, brand and product names are the
property of their respective companies.
58
Specifications
Consumable items
D
Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install a set of ink cartridges the machine will use
an amount of ink to fill the ink delivery tubes for high quality
printouts. This process will only happen once. After this process is
complete the cartridges provided with your machine will have a
lower yield than standard cartridges (65%). With all following ink
cartridges you can print the specified number of pages.
Replacement
Consumables
<Low Yield Black> LC985BK
<Low Yield Yellow> LC985Y
<Low Yield Cyan> LC985C
<Low Yield Magenta> LC985M
Black - Approximately 300 pages 1
Yellow, Cyan and Magenta - Approximately 260 pages 1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.
For more information about the replacement consumables, visit us
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
D
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
59
Index
E
Scan Unable ......................................... 31
A
Apple Macintosh
See Software User's Guide.
G
B
Brother
H
CreativeCenter ........................................3
Help
LCD messages ..................................... 42
C
Cleaning
ControlCenter
I
Ink cartridges
See Software User's Guide.
Copy
J
Jams
D
Document
L
E
M
Init Unable .............................................31
No Ink Cartridge ....................................32
No Paper Fed ........................................33
Macintosh
See Software User's Guide.
Maintenance, routine
Mode, entering
N
Network
Printing
See Network User's Guide.
Scanning
See Software User's Guide.
60
P
U
Print
difficulties ..............................................36
specifications ........................................56
Printing
W
Windows®
See Software User's Guide.
Wireless Network
See Quick Setup Guide and Network
User's Guide.
See Software User's Guide.
Programming your machine .....................42
R
Resolution
S
Scanning
See Software User's Guide.
Serial Number
E
T
Troubleshooting .......................................36
error messages on LCD ........................30
if you are having difficulty
maintenance messages on LCD ...........30
61
Visit us on the World Wide Web
This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchased in their own countries.
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